Personal Data - Collection - Processing - Privacy Statement
The company has the name “COCO-MAT Farms Single Member Private Company” with VAT Number 801816025 residing in Monemvasia of Lakonia with telephone number 2106251971. The company offers PRODUCTION AND TRADING OF AGRICULTURE PRODUCTS.
COCO-MAT Farms esigned this website so that you may visit it without having to disclose your identity unless you wish to do so. To initiate any transaction with the company, though, you are required to post some identity information. When you place an order, we shall ask for your full name/corporate name, e-mail address, home address, delivery address (in case it is other than the home address), phone number etc.
COCO-MAT Farms ully complies with the provisions of the General Data Protection Regulation (known as GDPR) of the EU. The collection of your personal data is made only for specific and strictly defined purposes, which are directly related to our business activity. The legal basis for the processing is usually your consent, which is obtained upon your detailed information. In addition, the processing of your data may be done by us for the execution of the contract between us or for our compliance with our legal obligation or for the purposes of our legitimate interests that are mainly related to our business activity.
This data is not disclosed to third parties other than the company, which provides us CRM and/or website maintenance services and the courier or transport company, which carries out the delivery of our products, from which we require to take all the necessary technical and organizational measures to ensure its protection.
GDPR provides enhanced rights for individuals (data subjects) and in particular the right to be informed about the data we have and how we process them, the right to correct them or update them, delete them if we do not keep them for a specific, legitimate and stated purpose, the right to object to their processing and the right of portability.
You may address your requests to the following address info@cocomatfarms.gr and we will meet your requests within one month unless the relevant procedure is nearly impossible for us. In this case, we will inform you directly providing you an explanation for the relevant reasons thereof.
We are at your disposal for any question or clarification, which you may address either by phone to the number +30 210 6251971 or by e-mail to the address info@cocomatfarms.gr
COCO-MAT Farms Farms reserves the right to update or revise its Privacy Policy terms and conditions, to conform to future expansions or other modifications of its website or the services provided.
This current statement regarding the Protection of Personal Information applies to the conditions for collecting and managing of personal information provided by the website users, visitors or members of COCO-MAT Farms.
Under no circumstances, including negligence, shall COCO-MAT Farms be held liable for any damages caused to the visitor/user by reason or as a result of the use of the company’s website which he/she makes on his/her own initiative and with the knowledge of these terms.
Security
COCO-MAT Farmsdoes not, in any way, store credit card numbers. During online payments the user is transferred to a secure, encrypted page owned exclusively by Eurobank, through the installed SSL protocol system. The bank processes the payment transaction in full and notifies COCO-MAT Farms, when it has been completed.
Return - withdrawal
Returns of products that have been sold through our Company Website are provided in the following cases:
- In the event of incorrect product delivery, for which the Company or its suppliers will be responsible, the customer will have the right to return the product within fourteen (14) calendar days of receiving it. he product must be in excellent condition, unused, the packaging intact and the original contents included. In this case, the return costs will be borne by the Company.
- he customer will have the right to withdraw without reason and return the product within fourteen (14) calendar days of receiving it, in accordance with the provisions of the Consumer Protection Law, at the address: COCO-MAT Tatoiou 165 Kifisia Prefecture of Attica PO Box 145 64. The product must be in excellent condition, unused, its packaging must be intact (closed) and include the original contents. In this case, the return costs will be borne by the customer. The products returned must be accompanied by the prototype invoice or receipt of payment. Within 14 days of their receipt by COCO-MAT Farms, and as long as they are not damaged or worn, COCO-MAT Farms will refund the customer the amount of the value of the returned products.
Cookies
COCO-MAT Farms may collect users’ data, using Cookies or similar technology.
Cookies are small files stored in the hard drive of each visitor/user’s system, which do not have access to any files in the computer. They are used in order to facilitate your access to specific services and/or pages of COCO-MAT Farms available at the company’s website, as well as for statistical purposes in order to determine areas which are useful or popular.
You can adjust your web browser to recognize cookies sent to you and give you the option to refuse or allow them. Please be aware that for certain services and pages in this website, use of cookies is a requirement and in case you don’t accept it, you will be denied further access to them.
COCO-MAT FARMS BANK ACCOUNTS
Name of the Bank: Eurobank
- Bank Account Number: 00260043150201257671
- IBAN: GR2402600430000150201257671
- BIC/Swift: ERBKGRAA
145 64 – Kifissia
Athens – Greece
REGISTRATION NUMBER: 163880339000